Privacy Policy

Munkel Online Privacy Policy

Customer privacy is very important to us, and we are strongly committed to protecting your personal information. Munkel Online will only gather, record, hold, store, disclose, transfer, and use your personal information as outlined below. We shall therefore only collect and use your personal information or any other regarding the beneficiary abiding by this Privacy Policy.

As we are committed to protecting your rights to privacy, this Privacy Policy further explains how we safeguard your information we collect or to which we may have access, through your use of our Properties, the Services, or otherwise through marketing campaigns, how such information may be used or shared with others, and how you may exercise your rights related to your Personal Information, as required under applicable laws.

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE ACCESSING AND USING OUR PROPERTIES OR SERVICES. BY ACCESSING OR USING OUR PROPERTIES OR SERVICES YOU ARE ACCEPTING THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY. IF YOU DISAGREE WITH ANY TERM PROVIDED HEREIN, YOU MAY NOT ACCESS OR USE THE SERVICES.

How We Collect Your Personal Information

When you visit our website, you can remain anonymous until you sign up with your social media account or create a Munkel Online account. In these cases, we need to collect and use your personal information to offer you the best service and assistance. Once you provide us with your personal information or your beneficiary, we will keep it confidential.

When you create a Munkel Online account, please be prepared for the following information:

Your name
Password
Email address
Billing address
Phone number
Date of Birth
Mailing address

Please make sure that the information you enter is accurate and most recent. You can also update your information in your account at any time.

If your personal information is provided by any third party, we assume that you have given us your consent to collect and use your information. For example, if you sign up or connect your Munkel Online account with your social media account, we assume that you give us access to your personal information.

How We Use Your Personal Information

To provide our customers with better service, we use your personal information to assist you professionally. Your personal information and your beneficiary will be used in the following situations:

To create a Munkel Online account
To place an order
To enter your payment information, including your name, billing address, shipping address, email, phone number, card number, expiration date, and other payment-related information
To receive customer service through email, phone, or website chat requires personal information, including your name, order number, shipping confirmation number, email address, phone number, etc.
To send you our updated information, including business promotions, new website features, updated policies, and other customer-friendly information.
For Our everyday business purposes, such as providing Services and products, providing the information you request, and providing customer support
To communicate with Affiliates
To provide, personalize, and improve our products and services.
To conduct internal research.
To deliver content and marketing communications that we think may interest you, including ads or offers tailored to you based on your browsing and usage history, both within these Services and on other websites and mobile applications.
To understand your use of Our Services to help us improve the customer experience.
To provide information, recommendations, and marketing materials about Our products and Services.
To comply with the law, regulations, and other legal obligations.
To properly verify your identity, prevent fraud, and enhance security
To audit and provide reporting relating to transactions and interactions, including online interactions you may have with us or others on Our behalf.
To allow you to utilize features and personalized content within Our Services when you grant us access to information from your device, including location-based services.
To protect Our rights and the rights of others.
To give us feedback.
For other purposes, as permitted by law or to which you consent.

How to Access and Update Your Personal Information

You can access and update your personal information or your beneficiary by logging in to your Munkel Online account with your username and password. Once you log in to your account, you will be able to see details of your orders. You can also contact our customer service representative to update your information for you. Remember to log out if you finish using our service so that your information can remain confidential.

How We Secure Your Personal Information

Munkel Online ensures the safety of all information we collect. We protect your personal information by:

Restricting access to our personal information database
Applying technology services to prevent unauthorized computer access
Destroying personal information after legal or business use

To guarantee the safety of your account, please combine numbers, letters, and special characters to set your password. Do not share your Munkel Online password with other people. If you do, you will be responsible for the consequences. Change your password immediately or contact our customer service representative if you feel your password has been insecure or given away. Remember to log out and close the browser after use on a public computer.

We take the protection of your information very seriously. We take many security measures (physical, electronic, and procedural) to help keep your information safe. Unfortunately, we cannot guarantee the complete security of any information.

How to Erase Your Data

If you want to permanently delete your account (including Email and associated social media accounts) and erase all personal data, kindly follow these steps:

Log in to your account
Go to My Account > Account Settings > Security
Click the Delete Account button and follow the prompts

Please note that deleting your Munkel Online account will also permanently delete any information you uploaded to it. All benefits and discounts associated with your Munkel Online account will also be deleted. Contact our Customer Support Team at admin@munkelonline.com if you have any questions or concerns regarding deleting your account.

If you wish to unsubscribe from our emails, you can unsubscribe by clicking here.

Customer Service & Support

Spyware is not allowed on our website. Please do not send any messages containing spam, spyware, or viruses through our website. Contact us if you would like to report any suspicious messages.

We use ‘cookies’, which are files stored in your computer browser, to help us identify account holders. We recommend that you leave cookies to be ‘turned on’ to optimize your shopping experience. You may occasionally get cookies from some other companies advertising ‘on our behalf’. Please remember that we do not have control over those cookies. Delete them if necessary.

Changes to Our Privacy Policy

We reserve the right to make changes to our Privacy Policy at any time.

Third-party Agents

We have third-party agents, such as Google, to publish our ads on the internet. You may opt out of Google’s use of cookies by visiting Google Advertising Opt-Out Page. More information about the use of cookies is available at the Network Advertising Initiative opt outpage. We may also use Google Display Network or DoubleClick for advertising on our website. These third-party agents are contractually obligated to keep your personal information secure and confidential. They are restricted from using, selling, distributing, or altering your personal information.

Transactional partners

We occasionally share non-personal information with our partners for market surveys. For example, we may share with them the number of users who visit or purchase on our website during a specific time.

Data Retention

Except as specifically detailed above, we retain the Personal Information we collect as long as it remains necessary for the purposes set forth above, all by applicable laws, or until the individual expresses a preference to opt-out.

In certain circumstances, we will retain your Personal Information for longer periods and mainly:

Where we are required to retain Personal Information following legal, regulatory, tax, or accounting requirements.
Where we deem retention is necessary to obtain an accurate record of your dealings with us in the event of any complaints or challenges (e.g., adverse event); or
If we reasonably believe there is a prospect of litigation relating to your Personal Information.

Please note that the Company may also contact you with important information regarding your use and interaction with our Services. For example, we may notify you (through any means available) of changes or updates to our Services, payment issues, service maintenance, etc. You will not be able to opt out of receiving such service messages.

Emergency Situations

We may use or disclose your personal information in the following emergencies:

To comply with the law and other legal processes
To protect the safety of our website, our users, agents, and employees.

We reserve the right to explain the use of your personal information in other kinds of emergency.

Munkel Online Rights

YOU ACKNOWLEDGE AND AGREE THAT MUNKEL ONLINE HAS THE RIGHT TO DISCLOSE YOUR PERSONAL INFORMATION TO ANY LEGAL, REGULATORY, GOVERNMENTAL, TAX, LAW ENFORCEMENT, OR OTHER AUTHORITIES OR THE RELEVANT RIGHT OWNERS, IF MUNKEL ONLINE HAS REASONABLE GROUNDS TO BELIEVE THAT DISCLOSURE OF YOUR PERSONAL INFORMATION IS NECESSARY FOR THE PURPOSE OF MEETING ANY OBLIGATIONS, REQUIREMENTS OR ARRANGEMENTS, WHETHER VOLUNTARY OR MANDATORY, AS A RESULT OF COOPERATING WITH AN ORDER, AN INVESTIGATION AND/OR A REQUEST OF ANY NATURE BY SUCH PARTIES. TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW, YOU AGREE NOT TO TAKE ANY ACTION AND/OR WAIVE YOUR RIGHTS TO TAKE ANY ACTION AGAINST MUNKEL ONLINE FOR THE DISCLOSURE OF YOUR PERSONAL INFORMATION IN THESE CIRCUMSTANCES.